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Search the most common questions, or reach the team directly through Contact.
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Getting started
Click Sign Up in the navbar, fill in your name, email, and password, or sign in with Google. You'll land on your dashboard immediately.
On the login page, click Forgot under the password field. We'll email you a reset link valid for 30 minutes. (Coming soon — for now, contact support.)
Yes. Go to Dashboard → Settings and use the Delete account button at the bottom. Deletions are immediate and irreversible.
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Hosting events
Free events are entirely free to publish. For paid events, a small per-ticket fee is taken at checkout via SSLCommerz.
Open the event in your dashboard, click Edit, and switch the Visibility toggle. Private events stop appearing in public listings instantly.
If no one has paid yet, yes — Edit → Delete. If there are paid participants, contact support; refunds need to be coordinated.
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Joining & paying
Some events require host approval before you're confirmed. The host sees your request in their dashboard and approves or rejects it.
Refunds are at the host's discretion. Reach the host via the event page; if needed our support team can mediate.
Allow up to 5 minutes for the SSLCommerz callback to land. If it persists, contact support with your transaction ID.
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Account & security
No. Card details go directly to SSLCommerz. We only store transaction IDs and amounts for your records.
Email changes go through support to prevent account takeover. Contact us with the new address from the current one.
See our Privacy section in /legal for the full list. Short version: name, email, phone (if given), events you host or join, and reviews you write.
Still stuck?
If you couldn't find what you needed above, our team usually replies within a business day.